Diversity, Equity, and Inclusion at Loom

What We Stand For

Loom enables individuals, teams, and organizations to communicate more authentically. We aspire to build a company and a product where everyone feels seen, heard, and appreciated.

What We’re Doing

We want to build a culture where everyone has what they need to thrive and where identity is not a barrier to impact. Our focus in 2020 was to do the foundational work of making this a reality. We still have a long way to go, but we’re committed to seeing it through.

What We Worked on in 2020

Representation

  • We focused on diversifying our interview pipelines through our own sourcing efforts and partnerships with organizations like Techqueria and Women Who Code.
  • Using third-party tools, we audited each of our job descriptions for gendered, ethnocentric, or otherwise biased language.
  • We trained our hiring managers to use a structured interview process and assess for culture addition rather than culture fit.
  • We launched our annual DEI Survey to track and report who we are internally and externally.

Pay Equity

  • We introduced compensation bands and structured compensation review for pay equity. We adjusted compensation for 32% of Loommates as a result.
  • We instituted a policy of tying compensation to role, not location, allowing Loommates to choose where they live within a country without impact to their pay.
  • We standardized our offer process to ensure all prospective Loommates receive consistent and transparent offers.
  • We made our equity program more accessible by instituting early exercise and longer post-termination exercise windows.

Growth & Mobility

  • We introduced leveling for each team and a structured promotion process. We promoted 18% of our Loommates and enabled 4 internal transfers to take on new functional roles.
  • We introduced 360 reviews for informed and in-depth performance discussions.
  • We instituted unconscious bias training, mandatory for managers and open to all Loommates.
  • We began measuring and reporting on engagement and inclusion metrics by group.

Community

  • Starting in June 2020, we pledged to donate 1% of monthly recurring revenue to organizations who make the world more equitable and inclusive. For 2020, we donated to the American Civil Liberties Union.
  • We made Loom free for educators and lowered our pricing for non-profit institutions so they could sustainably use Loom during the COVID pandemic.
  • We prioritized accessibility efforts in our product and marketing, including video transcription functionality.

Who We Are

It’s not enough to make an effort — we want to make progress. The data below shapes our thinking as we work to support the teammates we have, and reach out to those we haven’t met yet. This is a mix of data we collect using U.S. government reporting standards (Equal Employment Opportunity, or EEO) as well as self-reported data we gather using anonymous surveys. We do not track self-reported data for team-level reporting in order to preserve anonymity. We plan to continue to survey Loommates and will update this page accordingly.

  • Age
  • Disabilities
  • Education
  • Family
  • Gender
  • Native Language
  • Race/Ethnicity
  • Sexual Orientation
  • Veteran

Age

Self reported data based on 105 survey responses as of Dec 2020

18-24

4%

25-34

70%

35-44

14%

45-54

6%

55-64

0%

I prefer not to disclose

5%

Not specified

1%

Disabilities

Self reported data based on 105 survey responses as of Dec 2020

Chronic illness or pain

4%

Neurodivergent

4%

None of these apply

80%

I prefer not to disclose

10%

All others(includes Not specified)

2%

Education

Self reported data based on 105 survey responses as of Dec 2020

Employee Education

2 year college degree

3%

High school or GED equivalent

13%

Advanced degree(MA, JD, MD, PhD, etc)

17%

4 year college degree

61%

I prefer not to disclose

6%

Parent or Guardian Education

2 year college degree

8%

High school or GED equivalent

17%

Advanced degree(MA, JD, MD, PhD, etc)

36%

4 year college degree

32%

I prefer not to disclose

5%

All Others(includes Not specified, less than high school or less than GED equivalent)

2%

Family

Self reported data based on 105 survey responses as of Dec 2020

Parent/Legal Guardian

Partnered parent/legal guardian

25%

No children

70%

I prefer not to disclose

4%

All others

1%

Caregiver

Yes

6%

No

91%

I prefer not to disclose

3%

Gender

The below includes a mix of EEO and self-reported data. Note: EEO/U.S. Federal Govt. reporting standards on gender only allow respondents to select "Male" or "Female." We affirm the full spectrum of gender identity and the distinction between sex and gender, so if you see different wording in the self-reported data sections, that’s why.

Gender identity

Self reported data based on 105 survey responses as of Dec 2020

Woman

42%

Man

56%

Bigender

0%

Agender

0%

Genderfluid

0%

Androgynous

0%

All others

2%

Transgender

Self reported data based on 105 survey responses as of Dec 2020.

Yes

0%

No

96%

I prefer not to discuss

3%

Not specified

1%
Gender by team

EEO data based on 46 employees as of Dec 2019; EEO data based on 113 employees as of Dec 2020

 

Female
28%

 

Male
72%

Native Language

Self reported data based on 105 survey responses as of Dec 2020

Native English speaker

71%

English is not my native language

24%

I prefer not to disclose

4%

All others(includes Not specified)

1%

Race/Ethnicity

The below includes a mix of EEO and self-reported data. Note: EEO/U.S. Federal Govt. reporting standards on race/ethnicity include fewer categories than self-reported data.

Primary Race/Ethnicity

Self reported data based on 105 survey responses as of Dec 2020

White

55%

East Asian(including Chinese, Japanese, Korean, and Mongolian)

12%

South Asian(including Bangladeshi, Bhutanese, Indian, Nepali, Pakistani, and Sri Lankan)

10%

Hispanic/Latinx

9%

Southeast Asian(including Burmese, Cambodian, Filipino, Hmong, Indonesian, Laotian, Malaysian, Mien, Singaporean, Thai, and Vietnamese)

4%

African American/Black

4%

All others(includes Not specified, Middle Eastern)

2%

I prefer not to disclose

4%
Race/ethnicity by team

EEO data based on 46 employees as of Dec 2019; EEO data based on 113 employees as of Dec 2020

 

White
41%

 

Asian
41%

 

Black or African American
0%

 

Hispanic/Latinx
10%

 

Two or more races
8%

Sexual Orientation

Self reported data based on 105 survey responses as of Dec 2020

Heterosexual

81%

Lesbian

5%

Bisexual

5%

Gay

3%

I prefer not to disclose

5%

All othersAll Others (includes Not specified, Queer)

1%

Veteran

Self reported data based on 105 survey responses as of Dec 2020

Yes

0%

No

97%

I prefer not to disclose

3%